Privacy policy

We inform you about how SCALA processes personal data collected through this website.

1. Data Controller

  • Owner: Laia Scala
  • Address: Barcelona, Spain
  • Contact email: imscalas@gmail.com

 

2. Data we collect

  • Identification and contact data: name, surname, address, email, phone number.

  • Transaction data: payment and billing information.

  • Technical data: cookies, IP address, browser information (see Cookie Policy).

 

3. Purpose of processing

Your data is used to:

  • Manage and send your orders.

  • Issue invoices and comply with legal obligations.

  • Answer inquiries via forms or email.

  • Send you commercial information about our products (only if you give your express consent).

 

4. Legal basis for processing

  • Performance of a contract (when you make a purchase).

  • Compliance with legal obligations (invoicing, taxation).

  • User consent (newsletter subscription, commercial communications).

 

5. Data communication

We only share your data with:

  • Courier services for sending orders.

  • Payment platforms (e.g., Stripe, PayPal, Shopify Payments) to process transactions.

  • Technology providers (hosting, email marketing, web analytics).

We never sell or transfer your data to third parties for commercial purposes.

 

6. Data retention

  • Customer data: for the time necessary to fulfill the contractual relationship and legal obligations (e.g., 5 years for invoicing).

  • Newsletter data: until you cancel your subscription.

  • Cookie data: according to the period indicated in our Cookie Policy.

 

7. User rights

You can exercise your rights of access, rectification, erasure, portability, and objection by sending an email to imscalas@gmail.com

If you believe that the processing of your data does not comply with the regulations, you can file a complaint with the Spanish Data Protection Agency (AEPD).

 

8. Security

SCALA implements technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

 

9. Changes to this policy

We reserve the right to modify this Privacy Policy at any time. The date of the last update will appear at the beginning of the document.